1. Introduction
1.1. This Privacy Policy describes how Bigolem (the “Website”, “we” or “us”) collects, stores, uses and protects personal data relating to visitors and users of the Website.
1.2. By accessing or using the Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1. We may collect the following categories of information:
- Technical information such as IP address, browser type and version, operating system, device identifiers, access times, and pages viewed.
- Cookies and tracking data used to improve site performance, analyze usage patterns and provide personalized content or advertising.
- Personal information you provide voluntarily, such as name, email address and other details when subscribing to a newsletter or submitting a contact form.
3. How We Use Your Information
We use collected information for the following purposes:
- Operating and improving the Website and services.
- Personalizing content and advertisements based on interests.
- Communicating with users, including sending newsletters and responding to inquiries (if you have opted in).
- Performing analytics and generating aggregated statistics to improve the Website.
4. Sharing and Disclosure
4.1. We may share information with third-party service providers who perform functions on our behalf (for example analytics, hosting, email delivery and advertising providers such as Google Analytics and Google Ads). These providers may place cookies on your device.
4.2. When you click links leading to third-party sites (for example, click an affiliate link to Amazon), data may be processed by those third parties according to their own privacy practices; we are not responsible for such practices.
4.3. We do not sell personal data to third parties.
5. Cookies and Tracking
5.1. The Website uses cookies and similar technologies to store preferences, track usage and provide tailored advertising. Cookies may be persistent or session-based.
5.2. You may reject cookies through your browser settings or via available opt-out mechanisms; however some features of the Website may not function properly if cookies are disabled.
6. Data Security
6.1. We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure.
6.2. Nevertheless, no data transmission or storage system is completely secure. We cannot guarantee absolute security and we will not be liable for unauthorized access or disclosure beyond our reasonable control.
7. Data Retention
7.1. Personal data will be retained only as long as necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
7.2. When data is no longer needed, we will delete it or anonymize it so that it can no longer be associated with an identifiable individual.
8. International Transfers
8.1. We may process and store data on servers located in various countries (including Israel, the United States, and the European Economic Area). Cross-border transfers will be carried out in accordance with applicable legal requirements and safeguards, such as Standard Contractual Clauses (SCCs) or other approved transfer mechanisms.
9. Rights of Data Subjects (GDPR)
9.1. If you are located in the European Economic Area (EEA), you may have the following rights under the GDPR:
- Right of access: request a copy of the personal data we hold about you.
- Right to rectification: request correction of inaccurate data.
- Right to erasure: request deletion of your personal data in certain circumstances.
- Right to restriction: request limitation of processing in certain circumstances.
- Right to data portability: receive your data in a structured, commonly used format.
- Right to object: object to processing of your data for direct marketing or profiling.
9.2. Requests from EEA individuals will be handled in accordance with applicable law, typically within one month of receipt (extensions may apply under law).
10. Rights Under CCPA (California Residents)
10.1. If you are a California resident, you may have the following rights under the California Consumer Privacy Act:
- Right to know: what categories of personal data we collect and disclose.
- Right to delete: request deletion of personal information, subject to certain exceptions.
- Right to opt-out: opt out of the sale of personal information (we do not sell personal information).
- Right to non-discrimination: you will not be discriminated against for exercising your CCPA rights.
10.2. We will respond to verified requests under CCPA within the required statutory timeframes (generally 45 days).
11. Children and COPPA
11.1. The Website is not intended for children under the age of 13 and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information promptly.
12. Exercising Your Rights / Contact Information
12.1. To exercise your rights (such as access, deletion, correction or objection), or to file a privacy-related complaint, please contact us at: privacy@bigolem.com.
12.2. We will verify requests to ensure they are coming from the data subject or their authorized representative, and will process them in accordance with applicable law.
13. Response Times
13.1. We aim to respond to verifiable requests within the timeframes required by applicable law (for example, GDPR: generally one month; CCPA: generally 45 days). In some cases, additional time may be permitted under applicable law.
14. Third-Party Links and Third-Party Policies
14.1. The Website contains links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy notices of any third-party sites you visit.
15. Changes to This Privacy Policy
15.1. We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. Continued use after changes indicates acceptance of the updated policy.
16. Legal Bases for Processing (EEA)
16.1. If you are in the EEA, we process personal data on various legal bases including consent, contract performance, compliance with legal obligations, legitimate interests and where otherwise permitted by law. You may request further details about the specific legal basis used for particular processing activities.
17. Data Protection Officer / Representative
17.1. If required by law, we will appoint a data protection officer or a local representative in the EEA and provide contact details on request. For now, contact privacy@bigolem.com for privacy matters.
18. Contact
18.1. If you have any questions, complaints or requests regarding this Policy, please contact us at: privacy@bigolem.com or via the Website contact form.
⚠️ In the event of any discrepancy between translations, the English version of this Privacy Policy shall prevail.